Cancellation policy

Subscription & Purchase Options Cancellation Policy

KEEP YOUR COFFEE. TAKE YOUR DIRT.™

At DirtFood, we believe your coffee ritual should fit your life—not the other way around. Our subscription program makes it easy to enjoy DIRT on your schedule, with flexibility and no long-term commitment.

How Subscriptions Work

When you select Subscribe & Save, you authorize DirtFood to automatically charge your selected payment method for recurring orders at the price and delivery frequency displayed at checkout.

You can choose delivery every 1, 2, or 3 months, depending on the product and subscription option selected.

Your subscription continues until you cancel it.

Skip, Pause, Change, or Cancel Anytime

You can manage your subscription anytime through your customer account or the subscription management link in your emails.

You can:

  • Skip an upcoming delivery

  • Pause or resume your subscription

  • Change your delivery frequency

  • Update your shipping address or payment information

  • Cancel your subscription without a cancellation fee

There is no minimum number of orders required.

Changes must be completed before your next order is processed to apply to that order.

If you need assistance, email us at info@eatdirtfood.com.

Subscription Pricing

Subscription prices, discounts, and delivery frequencies are displayed at checkout.

Applicable shipping charges and taxes are calculated at checkout.

Promotional pricing and introductory offers may differ from subsequent refill prices. Where applicable, your first-order price and future recurring price will be clearly displayed before you complete your purchase.

Existing subscribers may retain previously established pricing unless a change is communicated and implemented in accordance with applicable law.

Orders Already Processed

Canceling or changing a subscription prevents future orders according to the timing of your request, but it does not automatically cancel or refund an order that has already been processed.

If an order has already been processed and you need assistance, contact us as soon as possible. We'll review whether it can still be canceled before shipment.

Refunds & Our 30-Day Guarantee

We stand behind our products with a 30-Day Satisfaction Guarantee.

If you're unhappy with a DIRT product, please contact us within 30 days of delivery.

For refund eligibility and additional details, please see our Refund Policy.

Questions? We're Here to Help.

Email info@eatdirtfood.com for help with your subscription, an upcoming delivery, or an order.

KEEP YOUR COFFEE. TAKE YOUR DIRT.™